Telecaller

Position: Online Sales Executive

Location: Okhla Ph-1, New Delhi

Experience Required: 0-2 yrs

Fresher’s with Good Communication Skills can also apply.

Salary- No bar for deserving candidate.

Job Responsibilities

·         Making Outbound call to the customers, from the given data/leads, Converting them into delivered orders to the customers.

·         Create, maintain and update database of customers with complete information and emails.

·         Consolidate existing customer base while building new customer base.

·         Record outbound call history and customers response in detail.

·         Ensure customer follow-up all the time.

·         Send or email product literature, brochures, catalogs and other campaign material.

·         Monitor competitors’ products or services and create selling strategies for own products or services.

·         Handle customer needs and requirements.

·         Respond to customer inquiries and resolve.

·         Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments.

·         Assist and support sales, marketing or other departments in handling customer requests and needs.


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